What Makes Small IT Support an Ideal Choice for AWS Managed Services?
AWS Managed Services
Over the past 7 years, Small IT Support has been the trusted partner for over 30+ small and medium-sized businesses, providing top-notch Amazon AWS managed services. With a team of more than 10+ AWS-certified engineers, we ensure seamless cloud operation and deliver personalized support to meet your unique business requirements.
- 20+ Dedicated AWS Certified Engineer.
- 7 years proven track record in the IT industry.
- 96% of our customer satisfaction rate in small and medium-sized businesses.
- In the last 7 years of our IT journey, we have completed 53 projects.
- In the past 7 years, we have resolved nearly 50,000+ IT tickets.
- Our ISO 27001-certified security management combines proven practices, internal policies, modern tech, and security experts.
AWS monitoring 24/7
Small IT Support offers 24/7 AWS infrastructure monitoring using tools like Amazon CloudWatch, Zabbix, and Nagios. We predict and prevent issues early, providing detailed reports on performance and resource utilization.
AWS infra cybersecurity
Assuming control of your AWS infrastructure management, we prioritize security and apply our expertise to Designing a secure network architecture, Performing regular security monitoring, Timely detecting network intrusions, Providing security patches and updates.
AWS usage optimization
Considering your small and medium-sized business requirements, we collect information on your AWS infrastructure architecture to develop a strategy tailored to your needs. This includes right-sizing AWS services, optimizing costs, and maximizing available capacities efficiently.
AWS administration and troubleshooting
Our certified AWS specialists utilize their practical experience to: We configure AWS services, ensure high availability, optimize resource usage, control data flow, perform backups, and resolve issues promptly.
Found an AWS Managed Solution You Need?
Submit your RFP via our contact form or email, and we’ll meticulously analyze your project and process requirements to deliver a customized proposal.
Who Benefits from Our AWS Managed Services:
Non-IT BusinessesÂ
We prioritize the diversity of your IT components and focus on seamlessly integrating your AWS services with on-premises systems. This approach ensures high customer satisfaction and cost-effectiveness for your business.
Software product companies:
Recognizing the pivotal role of IT infrastructure scalability, we ensure our services are configured to facilitate the continuous evolution of your applications.
AWS Managed Services
If your technology is draining resources rather than optimizing them, we can get you back on track. A professionally AWS-managed services provider can give you the decisive edge to:
AWS Compute Services
AWS Storage Database
AWS Migration and Transfer
AWS Networking and Content Delivery
AWS Management and Analytics
AWS Application Integration
FAQ
Need clarification?
Explore our FAQ section for AWS Managed Services – Sorcflow to find answers to your queries.
What are your managed AWS pricing options?
The cost of managed AWS services is determined by factors such as the number of instances and additional AWS services utilized. Virtual server expenses vary depending on size and features. Long-term commitments can lead to savings in virtual infrastructure costs (AWS, Azure, GCP, etc.). For personalized guidance on the best solution for your business, we offer a complimentary consultation.
Standard vs. Enterprise: Monthly Service Differences?
The standard managed services offer 24/7 AWS monitoring with a slower response time on the SLA. On the other hand, Enterprise Managed Services may feature geographically redundant data storage, autoscaling, and other advanced functionalities.
What's the minimum sign-up commitment duration?
Our contracts feature a no-obligation 30-day cancellation notice. In the cloud, there’s no need to invest in servers, making long-term contracts unnecessary.
How do you describe your support services?
Our support commitments rank among the industry’s finest, with our cloud team available 24/7/365 via phone or email. Detailed information is outlined in our Service Level Agreement (SLA).
Can you help with architecture design and migration?
Absolutely! Our certified cloud engineers have designed environments capable of managing even the most demanding traffic patterns, such as those experienced during events like the Emmys and Golden Globes. We’re here to assist with your environment as well!
Who owns our AWS account & Why choose AWS?
We offer comprehensive AWS-managed services while ensuring you retain ownership of all resources. You have the flexibility to choose whether we operate within your AWS account or manage it entirely. If you decide to transfer ownership at any point, we’re more than happy to facilitate the transition.
Why AWS?
Having extensive experience with all major cloud providers, we’ve consistently found AWS to be the optimal choice in many scenarios. If you’re still navigating the decision of selecting the right cloud provider, please don’t hesitate to contact us or explore further information to aid in your decision-making process.
Established in AWS? Need optimization help?
Certainly! Regardless of your current stage in the cloud journey, there are often opportunities for optimization. AWS best practices continue to evolve and enhance with the introduction of new features and services worldwide.
Success Stories
